Welcome to Daisy Dreams! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing our website and making a purchase, you agree to abide by these terms. Please read them carefully before placing your order.
- Introduction
Daisy Dreams is a startup specializing in handcrafted home decor items, ceramic mugs, saucer sets, cups, soy wax candles, and kitchen products. Our offerings are perfect for festive seasons, gifting, and everyday use. Proudly made by Indian artisans, we aim to deliver luxury at affordable prices. By accessing our site, you agree to these terms, which may be updated periodically. It is your responsibility to review any changes. - Product Information
We provide detailed descriptions of all products, including handcrafted mugs, cups, saucer sets, and candles. Due to their handmade nature, slight variations in color, shape, or size may occur, which showcase the unique craftsmanship of each item. - Order Processing & Shipping
- Orders are processed within 24-32 hours of receipt, and you will receive a confirmation email with tracking details once dispatched.
- Estimated delivery time is 8-10 business days after dispatch, depending on your location.
- Shipping is currently available only within India, and all payments are accepted in INR.
- Packaging
Our products are packaged with utmost care using protective materials like bubble wrap and fragile stickers. While we strive to ensure safe delivery, we cannot guarantee packages will be completely damage-free during transit. - No Return and Exchange Policy
- No Returns: We do not accept returns after an order is placed. Please review your cart before confirming the purchase.
- No Exchanges: As each product is packed with care, exchanges are not offered.
- Damaged or Defective Products
If your product arrives damaged, notify us within 24 hours with photographic evidence, and we will review the issue on a case-by-case basis. Please note that we do not offer returns or exchanges for damaged products. - Payment and Security
All payments are processed securely through our trusted payment gateway. We do not store any credit card or payment details, and we accept payments in INR only. Payment-related concerns should be directed to your payment provider. - Intellectual Property
All content, including descriptions, images, logos, and trademarks, belongs to Daisy Dreams. Unauthorized use of any intellectual property is strictly prohibited. - Limitation of Liability
Daisy Dreams is not responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products. This includes damages caused by delayed shipments, lost packages, or items damaged during transit. Misuse of any products, such as candles or decor, is at your own risk. - Governing Law
These terms shall be governed by the laws of India, with disputes falling under the jurisdiction of courts in Jaipur, India. - Future Updates
As we grow, Daisy Dreams plans to expand its shipping services globally and introduce more payment options. Please check back for future updates on shipping and payment policies.
By shopping with us, you agree to these terms and conditions. Thank you for choosing Daisy Dreams!